First and foremost, we want you to know that we value the health and safety of our customers and staff. As a business, Colonial Subaru is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.
We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.
Our steps include:
- Thorough cleanings of all dealership facilities daily
- Sanitizing gel and foam stations available on-site
- Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
- Adhering to the recommended six feet of social distance from other staff and customers
- Our service team wraps all touch points with plastic to ensure your safety
- Vehicles are sanitized before being returned to customers
- Our Sales team sanitizes all vehicles before and after every test drive
- We have added 10 chairs to our outdoor waiting area for effective social distancing
- Our cars have been removed from our indoor showroom to allow for maximum social distancing
- Pick-Up and Drop-Off is available for ALL service
- All of our employees are required to wear masks
- We have tripled the amount of cleaning staff and have added new safety procedures including the sanitation of touch points
We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.
Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.
No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.
Together, we can maintain a healthy environment and combat the spread of COVID-19.
On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.
